প্রাইভেসি পলিসি
সর্বশেষ আপডেট: 2026-11-14
Who we are
EezyVisa is operated from Vancouver, British Columbia, Canada. The company that will operate it is being incorporated in British Columbia, and its legal name will appear here as soon as the registration is complete. EezyVisa is an independent service that organizes public information and checks your files. We are not the Government of Canada or IRCC, we do not give legal or immigration advice, and we never submit an application for you. Questions about your privacy: hello@eezyvisa.com.
What we collect on this website
When you join the waitlist: your email, your first name (optional), your language, and — if you used the free check — your passport country and the result (visa, eTA, none or other permit). We also keep a record of the consent you gave and when. We do not collect passports or other documents on this website.
What we collect in the app (beta)
If you create an account: your email address and, when you sign in with Google, the name on your Google profile. With your account we save your application so you can continue on any device: the answers you give to our questions (for example citizenship, purpose, family members, dates and amounts you type), the status of each checklist item, the result of each AI review (a short summary and findings, which can include details read from the document such as the name on a passport), your most recent messages with the assistant, your draft letter, your points simulator history and your plan. We also keep basic usage records (which screens and features are used, and how many AI requests are made) to run and improve the service. We also record that you accepted the Terms of Use (which version, and when) and whether you chose to receive our news by email; that choice is optional and you can change it at any time by writing to us or using the unsubscribe link.
Your documents and the AI
The files you upload are not stored on our servers. When you ask for an AI review, the file is sent through our server to our AI provider, Anthropic, in the United States, only to produce the review, and we keep the result, not the file. Messages you send to the assistant are processed the same way. Under its commercial terms, Anthropic does not use this content to train its models. Immigration documents are sensitive: upload only what the checklist asks for, and you may cover details that are not needed.
Signing in
You can sign in with a one-time code sent to your email or with Google. We never see or store a password. Sign-in is handled by our database provider (Supabase), and the email with the code is sent through our email provider (Google Workspace).
Deleting your account
In the app, open your profile menu and choose "Delete my account and data". This removes your saved application and your account. You can also write to us and we will do it for you.
Why we use it
To tell you when EezyVisa opens, send product updates you agreed to receive, and understand, in aggregate, which countries and languages to prioritise.
Your consent and unsubscribing
We only email you with your express consent, as required by Canada's Anti-Spam Legislation (CASL). Every email has an unsubscribe link, and you can also write to us at any time to withdraw consent.
Where it is stored and who can see it
Your data is stored with our database provider (Supabase) on servers in Canada, and the website is hosted by Vercel. We use trusted service providers only to run EezyVisa, and we never sell or rent your personal information.
How long we keep it
Waitlist: until you unsubscribe or ask us to delete it, and at most 24 months after the launch if you never use the app. Account and saved application: until you delete your account.
Your rights
Under Canadian privacy law (PIPEDA) you can ask to access, correct or delete your information. Write to hello@eezyvisa.com and we will reply within 30 days.
Cookies
We use a small cookie to remember your language and your light or dark mode choice and, in the app, a sign-in cookie that keeps you signed in for up to 60 days and a cookie that remembers your access to the beta. The app also keeps a copy of your application in your browser so it works between visits. We do not use advertising cookies.
Changes
If we change this policy we will update the date at the top and, for important changes, tell you by email.