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अंतिम अपडेट: 2026-11-14
Who we are and what these terms are
EezyVisa is operated from Vancouver, British Columbia, Canada. The company that will operate it is being incorporated in British Columbia, and its legal name will appear here as soon as the registration is complete. These terms are the agreement between you and EezyVisa for the use of this website and the EezyVisa app. By creating an account or using the app you agree to them. If you do not agree, please do not use the service.
What EezyVisa is, and what it is not
EezyVisa is a software tool. It organizes publicly available information about Canadian visa and immigration applications into steps and checklists, and it checks the files you upload for things such as the wrong document, missing pages or poor image quality. EezyVisa is not the Government of Canada or IRCC, is not a law firm, and is not a licensed immigration consultant (RCIC). We do not give legal or immigration advice, we do not represent you before any government, and we never submit an application for you. You prepare and submit your own application, in your own government account. Only an immigration officer decides an application, and nothing in the service is a promise or a prediction of the result.
Information can change
Immigration rules, forms, fees and processing times change, sometimes without notice. We work to keep the information current and show the date it was last checked, but we cannot guarantee that it is complete, up to date or right for your situation. Always confirm the current requirements on the official website, canada.ca, before you apply. If your case involves a previous refusal, a criminal record, an overstay, a medical issue or anything you are unsure about, talk to a licensed consultant (RCIC) or a Canadian lawyer.
The AI features
The document review and the assistant are automated and can be wrong. They can miss a problem or point out one that does not exist, and they cannot tell whether a document is genuine. Their output is information to help you check your own work; it is not a decision, an approval or professional advice. You remain responsible for every document and every answer in your application.
Your account
You must be at least 18 years old, or have the permission of a parent or guardian, to create an account. Give a real email address, keep access to your account to yourself and tell us if you think someone else has used it. You may prepare an application for a family member only with that person's permission. You can delete your account and the data saved with it at any time from the account menu.
Your information and files
What you type and upload stays yours. You give us permission to process it only to provide the service to you, as described in our Privacy Policy. Upload only documents that you have the right to use. The files themselves are not stored on our servers; we keep the result of each review.
Free and paid plans
Part of the service is free and has limits, such as a number of AI reviews and assistant questions per account. We may change those limits. Paid plans are not available yet. When they are, the price and what is included will be shown before you pay, and any fee is for the use of the software only: government fees are separate and are always paid by you directly to the government.
Acceptable use
Do not use EezyVisa to prepare false statements or false documents, to break the law, to offer immigration advice or representation to others for a fee unless you are licensed to do so, to copy or resell the service, to collect its content automatically, or to get around its limits or its security. We may suspend or close an account that does this.
Other companies and professionals
The service may point you to other websites, to service providers such as insurers, and to official registers of licensed professionals. They are independent from EezyVisa. We do not control them and are not responsible for what they do. If you hire one of them, your agreement is with them, and you pay them directly. When a listing is paid for, it is labelled as sponsored.
Our content
The EezyVisa name, logo, software, text and design belong to us or to those who licensed them to us. You may use the service for your own personal applications and those of your family. You may not copy, modify or redistribute it without our written permission.
No warranty
The service is provided as it is and as it is available. To the extent the law allows, we make no promise that it will be uninterrupted, free of errors or fit for a particular purpose, and we do not promise any result for your application.
Limit of our responsibility
To the extent the law allows, EezyVisa is not responsible for indirect or consequential losses, for a refused, delayed or returned application, for fees you paid to a government or to anyone else, or for decisions you made based on the service. Our total responsibility to you for any claim is limited to the amount you paid us in the 12 months before the claim, or 100 Canadian dollars if you paid nothing. Nothing in these terms takes away rights that consumer protection law gives you and that cannot be waived.
Ending the agreement
You can stop using the service and delete your account at any time. We can suspend or end your access if you break these terms or if we stop offering the service. The sections on our content, no warranty, the limit of our responsibility and the governing law continue to apply afterwards.
Changes to these terms
We may update these terms. The date at the top shows the latest version. If a change is important, we will tell you in the app or by email before it takes effect. If you keep using the service after that, you accept the new terms.
Governing law
These terms are governed by the laws of British Columbia and the laws of Canada that apply there. Any dispute will be brought before the courts of British Columbia, unless the consumer protection law of the place where you live gives you the right to choose otherwise.
Contact
Questions about these terms: hello@eezyvisa.com.